Shipping, FAQ & Delivery Policy

🚚 Delivery Options & Fees

• 10am–9pm: $8
• 10am–4pm: $12
• 3pm–9pm: $12
• Specific 2-hour delivery window: $25
• Hospital & Tuas deliveries: $20
• Self-pickup: Appointment required

Same-day delivery is available — please PM us before ordering to check availability.

🌸 Hampers & Flower Variations

• Flower colours (pink, cream & light tones) may vary due to seasonal availability
• Sunflower sizes may differ depending on supply
• Singapore’s warm climate may cause slight petal browning (natural)
• Items in bouquets/hampers may vary based on daily market supply
• Pinholes may be present in packaging for ventilation
• Substitutions will always be of equal or greater value

Rest assured, all items are fresh and carefully selected while maintaining the overall theme and design.

💖 Handmade with Care

Every hamper, flower, and gift arrangement is uniquely handmade. Slight variations may occur, making each piece one-of-a-kind and special.

📍 Receiving Your Order

If no one is available to receive the delivery, our courier will place the item in a safe location (e.g. doorstep or nearby contact) to ensure timely delivery and freshness.

🔁 Returns & Refunds

As our flowers and hampers are fresh, perishable, and made-to-order, all sales are non-returnable and non-refundable.

If your order arrives damaged or incorrect, please contact us within 24 hours with clear photos for assistance.